LinkLive Customer Success Story Spotlight: Neighbors Federal Credit Union |  LEARN MORE

Call Center1 MIN READ

Integrated browser

November 7, 2020 By LinkLive
  • LinkLive
  • November 7, 2020

Related: Unified Communications Bring Together VoIP, Video, Chat & More

Integrated browser (IB) or Web browser is web browsing technology built into a Contact Center application. The Integrated browser may be built-in to the call center software and exist as an application within the contact center software, which could be hosted locally on client end desktops (internal integrated browsers) or be hosted in a separate array outside of the contact center on clustered servers (external integrated browsers).

COVID’s Impact on the Nursing Shortage Crisis

For Patients, Convenience is King

Looking Back: How Today’s Nursing Shortage Crisis Came to Be

The Impact of the Nursing Shortage in Hospitals Today

CCaaS: How it Started and Where it’s Going


Learn More: Monitor Contact Center Agents with Desktop Recording to Improve Service

Request a Demo →

Subscribe for updates