LinkLive Expands Sales Leadership, Strengthens AI-Driven Engagement with CONNECT WITH TRUST® Trademark.  Read More>>

TRUSTED BY 1,000+ INDUSTRY LEADERS

VIRTUAL
ASSISTANT

86%

containment

AGENT
ASSIST

40%

Reduced AHT

POST-CALL
ANALYTICS

78%

First Call Resolution

Customer Engagement Platform

Enable your teams to deliver compliant, personalized service through intelligent support and seamless communication no matter where they work.

Journey Orchestration Engine

Deliver efficient, compliant, and personalized experiences through adaptive digital labor powered by specialized bots.

Modular AI Optionality

Get the full AI-centric CX suite, or enhance what you have with standalone components. No rip-and-replace required.

“Our goal was to consolidate as many communication capabilities as possible into one product and relationship. That’s been a success.”

Steve Schexnayder
Chief Information Officer, Neighbors Federal Credit Union

“Choosing LinkLive was a no-brainer.  Having everything in one channel makes it so much easier for our agents—they don’t have to switch between different platforms, which keeps service smooth and efficient.”

Kimmee Garcia
Digital Customer Support Manager, CSI

“Vendors are always telling me they work with Epic, but once I ask them specifics, they say they change to saying they could work with Epic. But LinkLive got us full functionality with Epic in just four months.”

Scott Dorow
Director of Call Center Operations, North Memorial Health

"We received the Inform Innovation award for our AI chat translation solution developed in collaboration with LinkLive. This helped our employees and allows us to raech more residents in the community.”

Emily Aubele
Vice President, PA 211, United Way of Pennsylvania

“With LinkLive, our reporting of metrics around calls and the efficiency of our reps has dramatically improved.”

Kathy Greer
SVP Retail Executive Manager, INB

“Before LinkLive, our support was split across multiple systems, making it harder for both staff and members. LinkLive makes us faster, more flexible, and better equipped to meet member needs.”

Mark Bradley
CSME, VP Marketing & Business Development, Credit Union of New Jersey
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LinkLive is committed to data security, privacy, and ethical AI practices, all backed by HITRUST r2 certification and industry-leading compliance.

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