Secure Chat & SMS
Unified Chat & SMS
Chat and SMS in one place—giving teams and customers a seamless way to connect.
AI Translation in 75+ Languages
Bridge language gaps instantly with built-in AI translation—no extra staffing required.
Certified Security & Compliance
HITRUST-certified encryption protects every conversation, keeping your organization and users safe.
Why 800+ Organizations Trust LinkLive Chat & SMS
- Confident Conversations, Every Time End-to-end encryption and certified compliance (HIPAA, HITRUST, GDPR) protect every interaction.
- Simplified Conversations, Proven Results Unifying chat and SMS has reduced call volume by 27%, improved response times by 35%, and boosted first contact resolution by 41% with AI and human conversations.
- Reach Everyone, Every Way Support seamless transitions between chat and SMS, escalating to voice when needed.
- Speak Naturally, Support Seamlessly AI-powered translation helps agents support diverse populations by replying in their own language while customers see the message in theirs—delivering fast, accurate, and inclusive communication without language barriers.
Purpose-Built for Modern Communication
Customers expect convenience, speed, and trust. LinkLive’s chat and SMS tools were built with all three in mind—so your teams can deliver support that’s not only faster and more flexible, but also fully secure and regulation-ready.
Certified with HITRUST and built for compliance, LinkLive empowers your organization to build stronger relationships through personalized, protected digital communication.
See Chat & SMS in Action
Conversations That Move with You
Communicate Securely, at Scale
Secure, AI-Enabled Chat for Smarter Support
Explore how LinkLive’s intelligent chat streamlines real-time support with AI assistance, end-to-end security, seamless system integration, and analytics-driven performance improvements—designed for healthcare, finance, public services, and beyond.