LinkLive Customer Success Story Spotlight: Neighbors Federal Credit Union |  LEARN MORE

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Any Messaging Channel

LinkLive messaging solutions, such as chat, SMS, and secure mail, boost enterprise efficiency by facilitating immediate or asynchronous interactions with colleagues or clients. Office, remote and hybrid workers can stay connected with their contacts from anywhere, through any channel, on any device.

Live Chat

Connect with customers, prospects and colleagues through native live chat, allowing for quick resolution of a question, and avoiding another email.


Allow licensed professionals and customer facing teams to respond securely to their customers & prospects through SMS, to keep the conversation going.

Secure Mail

Ensure encrypted communication for sensitive information and privacy-focused interactions.

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Full Suite of
Collaboration Tools

Equip your entire staff with a comprehensive set of tools, allowing them to manage customer inquiries and colleague communications more efficiently. Enable collaboration via co-browse, desktop sharing, and secure file transfer, no matter where your staff are located. Teams can connect via a quick digital huddle, invite colleagues to a meeting and get down to business securely, from anywhere.

See the demo

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Compliant Voice &
Video Services

Efficiently connect with any customer or prospect through a virtual number, for compliant inbound and outbound calls, from your desktop or personal device.

With one-click dialing and streamlined migration from chat to voice to video to co-browse, groups can quickly review documents and presentations together, without ever dialing an extension.

See the demo

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Location & Safety

Allow mobile fieldworkers to quickly report their mileage based upon available GPS data, expediting reimbursement reporting. Support staff as they travel and be there should a problem arise with a tricky client. Summon emergency services with one tap, helping to keep your valuable staff safe during their duties.

See the demo

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Leverage flexible appointment scheduling services built with enterprise scale in mind. Enhance client experience, improve convenience, and boost efficiency – assisting customer-facing teams and licensed professionals in providing superior, tailored service to their clientele.

See it in action

Our partnership with LinkLive Healthcare is truly collaborative. They listen to our needs and pain points, then work with us to assure that Fairview’s patient transfer process remains successful.

Cheryl Bloom

Manager, Patient Flow at
Fairview Health Services

LinkLive’s single interface makes it very easy for our agents to switch between modes on the fly, share files, co-browse, and schedule a follow-up. It absolutely has resulted in better customer experience.

Matt McGrail

Customer Service Center Manager at
a major financial services firm.

Linklive has been so responsive and quick to support us. Their focus on innovation is exciting and we know that we can rely on them to help us continue to improve our digital customer service.

Laurie Aspinwall

Assistant Vice President
Service Center Manager, Newburyport Bank

Case Studies

Serving Hundreds of Global Enterprises

Read about the firsthand experience of some of the hundreds of companies who enjoy LinkLive every single day.