Any Messaging Channel
LinkLive messaging solutions, such as chat, SMS, and secure mail, boost enterprise efficiency by facilitating immediate or asynchronous interactions with colleagues or clients. Office, remote and hybrid workers can stay connected with their contacts from anywhere, through any channel, on any device.
Connect with customers, prospects and colleagues through native live chat, allowing for quick resolution of a question, and avoiding another email.
Allow licensed professionals and customer facing teams to respond securely to their customers & prospects through SMS, to keep the conversation going.
Ensure encrypted communication for sensitive information and privacy-focused interactions.
Full Suite of
Equip your entire staff with a comprehensive set of tools, allowing them to manage customer inquiries and colleague communications more efficiently. Enable collaboration via co-browse, desktop sharing, and secure file transfer, no matter where your staff are located. Teams can connect via a quick digital huddle, invite colleagues to a meeting and get down to business securely, from anywhere.
Compliant Voice &
Efficiently connect with any customer or prospect through a virtual number, for compliant inbound and outbound calls, from your desktop or personal device.
With one-click dialing and streamlined migration from chat to voice to video to co-browse, groups can quickly review documents and presentations together, without ever dialing an extension.
Location & Safety
Allow mobile fieldworkers to quickly report their mileage based upon available GPS data, expediting reimbursement reporting. Support staff as they travel and be there should a problem arise with a tricky client. Summon emergency services with one tap, helping to keep your valuable staff safe during their duties.
Leverage flexible appointment scheduling services built with enterprise scale in mind. Enhance client experience, improve convenience, and boost efficiency – assisting customer-facing teams and licensed professionals in providing superior, tailored service to their clientele.
Our partnership with LinkLive Healthcare is truly collaborative. They listen to our needs and pain points, then work with us to assure that Fairview’s patient transfer process remains successful.
Manager, Patient Flow at
Fairview Health Services
LinkLive’s single interface makes it very easy for our agents to switch between modes on the fly, share files, co-browse, and schedule a follow-up. It absolutely has resulted in better customer experience.
Customer Service Center Manager at
a major financial services firm.
Linklive has been so responsive and quick to support us. Their focus on innovation is exciting and we know that we can rely on them to help us continue to improve our digital customer service.
Assistant Vice President
Service Center Manager, Newburyport Bank
Serving Hundreds of Global Enterprises
Read about the firsthand experience of some of the hundreds of companies who enjoy LinkLive every single day.