LinkLive by the Numbers
20+
years of successful product delivery.
600
financial institutions rely on LinkLive.
1bn+
secured customer sessions to date.
15+
years as a customer engagement leader.
30m
patients served by our healthcare platform.
80m+
digital banking users served.
The Most Trusted Customer Engagement Platform for Organizations of Every Size and Purpose
With a trust-first focus to customer engagement, LinkLive’s intuitive experience brings customers, agents and employees to a single place for creating everlasting loyalty.
We pride ourselves on our compliance
and security certifications
Customers Love LinkLive
There are so many valuable features. One of the things that we really appreciate is the uptime. LinkLive rarely, if ever, goes down or disconnects calls. We appreciate that we don’t have to be concerned about dropping calls or losing a customer mid-call as a result of those issues.
It’s very reliable and we haven’t had much experience with any downtime or dropped calls, which, of course, is one of the most important things to us. That’s been a big win for us.
Being the president of our organization, I love the secured email because there are a lot of messages that I have to send out that are secure. There have not been any issues with sending the messages or with individuals receiving and viewing them.
Frustrated with losing customers to your competition due to poor customer service?
32%
of all customers would stop doing business with a brand they adored if they had a bad customer service experience.
68%
of respondents say that a convenient customer experience will entice them to return to a brand or company.
80%
are likely to endorse a brand or company to friends and family If they provide a timely customer service experience