Sound like your customers?
Auto Parts & Accessories
“Does this kit fit a 2019 pickup with the V8?”
LinkLive confirms fitment by year, make, and model, checks stock, and sends build questions to your specialists with the vehicle details attached.
Furniture & Home
“Will the sofa fit through a 32-inch doorway?”
LinkLive answers dimension, fabric, and finish questions, explains lead times, and handles delivery windows, so your design team can focus on the sale.
Electronics & Tech
“Is this dock compatible with my laptop?”
LinkLive answers compatibility and setup questions 24/7, and hands tough troubleshooting to your technicians with every step already on record.
Sporting Goods & Outdoor
“What pack size fits my torso length?”
LinkLive helps customers choose and size the right gear for their activity, and keeps up when your busiest season hits.
Home Improvement & Building
“How much tile do I need for my bathroom?”
LinkLive matches projects to the right products and quantities, checks local availability, and connects customers to your pro desk with the scope attached.
Find your category
Expert Answers for Every Customer Question
Conversational product expertise
Help customers navigate large catalogs, confirm fit and compatibility, and buy with confidence.
Automated routine
service
service
Resolve order, delivery, return, and store questions on every call and chat, at any hour.
Support before and
after the sale
after the sale
Give customers instant access to setup, troubleshooting, and product care knowledge, with a human one step away.
AI Handles the Routine. Your Experts Handle the Rest.
Free your team for the conversations that need them.
Voice AI and Chat AI answer the questions that fill your phone lines and inboxes, using a knowledge base built from your own products and policies:
Order status and delivery “Where’s my order?” and “When will it arrive?”
Returns and exchanges Policies, return windows, and next steps.
Store information Hours, locations, and services.
Fit and compatibility “Will this fit my vehicle?” or “Will it fit through my door?”
Setup and product care Assembly, setup, and care questions after the sale.
When a customer needs a specialist, the conversation moves to your team with everything already captured, so your experts can spend their time selling, advising, and solving.
See Your Week Through Your Customers’ Eyes