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Customer Experience1 MIN READ

Blended Universal Queue System (BUQS)

November 7, 2020 By LinkLive
  • LinkLive
  • November 7, 2020

Related: Why Revation? Our Story

A blended universal queue system (BUQS) is a customer service solution that combines the offer of call center agents handling calls on an outbound basis and visitors to their website. The BUQS solution allows for the business to reach customers through telephony, email and SMS messages.

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