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Blended Agent

November 7, 2020 By LinkLive
  • LinkLive
  • November 7, 2020

Read More: A Midwest Story of Innovation

Blended Agent is the hybrid agent that combines the best of real world and online agents to offer the fastest, most convenient, and most engaging customer experience.

Reinventing the Contact Center Customer Experience

COVID’s Impact on the Nursing Shortage Crisis

Jack Henry 2022 Takeaways: Balancing human relationships with digital engagement

Providing a Branch-Level Experience with Video Chat

HCBS 2022 In Review: 3 Trends to Watch

 

Read More: Increase Agent Productivity by Supporting Chat, Click-to-call & Co-browse in a Single Interface

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