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Call Center1 MIN READ

Call Admission Control

November 7, 2020 By LinkLive
  • LinkLive
  • November 7, 2020

Learn More: Add Video to Your Collaboration

Call admission control is a contact center feature that allows IT personnel to define time frames and the number of calls that may enter a contact center, based on the type, skill level and resource availability of the available representatives.

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Learn More: LinkLive Banking Advanced Bundle

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