LinkLive Once Again Earns Rigorous HITRUST r2 Certification |  LEARN MORE

  • Contact Center
  • 1 MIN READ

Average Delay to Answer (ADT)

  • November 10, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

Mean Time to Repair (MTTR)

  • November 9, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

Agent Status

  • November 9, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

Average Talk Time (ATT)

  • November 9, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

Contact Center CRM (Customer Relationship Management)

  • November 8, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

First Contact Resolution (FCR)

  • November 8, 2020
  • By LinkLive
  • Call Center
  • 1 MIN READ

First Call Resolution (FCR)

  • November 8, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

Softphone

  • November 8, 2020
  • By LinkLive
  • Contact Center
  • 1 MIN READ

MSA Technology

  • November 7, 2020
  • By LinkLive
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