Call Center1 MIN READ

Interactive Voice Response (IVR)

November 7, 2020 By LinkLive
  • LinkLive
  • November 7, 2020

Learn More: Connect with LinkLive

Interactive Voice Response (IVR) is a technology that allows businesses to route customer calls based on the customer’s spoken input.

Reinventing the Contact Center Customer Experience

COVID’s Impact on the Nursing Shortage Crisis

Looking Back: How Today’s Nursing Shortage Crisis Came to Be

HCBS 2022 In Review: 3 Trends to Watch

Communications Technology: The Key to Curbing Staff Shortages

 

Read More: Meet Reva, a Chatbot Powered by Artificial Intelligence

Request a Demo →

Subscribe for updates