LinkLive Recognized in Forrester CCaaS Landscape Report | LEARN MORE

Why LinkLive?
Platform
- - PRODUCT
  - LinkLive Core
    
    Use a current, secure platform with pre-built workflows, delivering impressive outcomes.
  - Digital-First Communications (DCS)
    
    Agents seamlessly support customers though integration.
  - Contact Center as a Service (CCaaS)
    
    Manage contact center securely, compliantly, optimally.
  - Integrations
    
    LinkLive integration elevates service, boosts productivity.
  - Enterprise Communications
    
    Utilize top tools, enhance performance, efficiency.
- - Experience how you can use LinkLive to power secure customer engagement.
    
    Request a demo
Solutions
- - Be There for Customers
    
    Get the elegant, frictionless solution you need to deliver optimal CX.
  - Empowering Agents
    
    Equip your agents with the features they need to deliver optimal CX.
  - Mobile Workers
    
    Unlock compliant communications for on-the-go professionals in dynamic fields.
  - Optimizing for Supervisors
    
    Give supervisors what they need to thrive.
  - Enterprise Users
    
    Onboard a platform tailor-made to handle modern enterprise users.
  - Administrators
    
    Administrators can leverage modern solutions and features.
- - Experience how you can use LinkLive to power secure customer engagement.
    
    Request a demo
Industries
- - INDUSTRIES
  - Healthcare
    
    Secure, HIPAA-compliant communications combined with AI-powered patient outcomes improvement.
  - Finance
    
    Enable successful customer journeys through consistent and personalized service across all channels.
  - Manufacturing
    
    Address your customers most pressing needs with advanced contact center solutions.
  - Education
    
    Allow students, families and staff to communicate seamlessly.
  - Retail
    
    Deliver on the highest customer expectations with most secure and compliant CCaaS available.
  - Government
    
    Help government agencies and departments better serve their communities.
- - Celebrating LinkLive, The Future of Customer Engagement
    
    Learn more
Resources
- - RESOURCES
  - Resource Center
    
    Deepen your knowledge of enhancing customer experiences with our curated resources.
  - Blog
    
    Stories about the future of digital engagement.
  - Case Studies
    
    Discover how businesses like you use LinkLive to support and engage customers.
  - Ebooks & Whitepapers
    
    Discover ebooks, guides, and whitepapers full of insight.
  - Webinars
    
    Exploring topics and themes around modernizing customer experiences.
- - Celebrating LinkLive, The Future of Customer Engagement
    
    Learn more
Packages

Resources

Your Info Hub for Secure Communication: Guides, Events, Ebooks, and More

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Content Types

Content Types

Ebooks

How to Build an AI-Powered CCaaS Platform

Whitepapers

Access is Everything: How Demand for Digital Innovation is Changing Healthcare

Whitepapers

Mobile-First Banking: Aligning Consumer Preferences with Digital and Human Channels to Provide a Superior Mobile-First Banking Experience

Whitepapers

Branch Transformation: Achieving Branch Transformation by Bringing Together Virtual and Physical Channels

Whitepapers

Going the Distance: Why Remote Work Solutions Work for Patients and Providers

Articles

AI’s Mark on UC, and How it’s Shaping the Future of Engagement

Articles

Elevating the Customer Experience in Banking

User Guides

Digital Customer Service Customization Guide

Articles

How Call Centers Are Transforming Veteran Care

Articles

Virtual Monitoring & How It Can Improve The Patient Experience

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