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Contact Center1 MIN READ

Marquee Messages

November 11, 2020 By LinkLive
  • LinkLive
  • November 11, 2020

A marquee is the line of text or graphics that scrolls across the header area at the top of the screen and a contact center is a software application that employs the use of multiple agents in a single location to handle multiple incoming telephone calls at once, with all agents sharing a single call center queue. Marquee messages are part of an automated voice response system.

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