Call Center1 MIN READ

Interflow

November 14, 2020 By LinkLive
  • LinkLive
  • November 14, 2020

The concept of Interflow is similar to the one or Two way in a pipeline. The Interflow model has been developed to meet the requirements of today’s contact center, where there is a high degree of interactivity between the agents and customers, often coupled with an initial request for information from the customer.

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