Call Center1 MIN READ
Economies Of Scale
![](https://linklive.ai/wp-content/uploads/2022/08/Asset-Cover.png)
Economies of scale in a contact center simply refers to the reduction of costs that increases as a contact center grows in size. A call center is measured in terms of Revenue per Agent (RPA) or in some cases Revenue per User (RPU).
Providing a Branch-Level Experience with Video Chat
For Patients, Convenience is King
The Road to Recovery: Improving Patient Engagement
Looking Back: How Today’s Nursing Shortage Crisis Came to Be