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Call Center1 MIN READ

Invisible Queue

November 13, 2020 By LinkLive
  • LinkLive
  • November 13, 2020

Invisible Queue is a technology that helps the voice agents to manage their time. The agent presses a button to start listening to the messages on his/her voice mail. When agent finished with previous call, the software will automatically take next call and the calls are automatically re-routed to agents as per queuing strategy.

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