Compliance and security are top of mind, across verticals
$4.35M
Global average cost of a data breach.
13%
YoY rise in published cases and costs of security breaches
83%
Organizations experienced at least one data breach.
Trust-First Customer Engagement
Hyper-personalized, compliant interactions across secured
omni-channel environments for highly-regulated industries.
Financial Institutions
LinkLive enables more than 600 financial institutions and banks to securely engage their customers across the channels they prefer – email, text, chat applications, or video conferencing. Human-first AI capabilities allow quick resolution of client issues through hyper-personalized guidance and support.
Healthcare
LinkLive radically improves quality of care through secure, HIPAA-compliant communications. Our AI-powered solution covers the entire patient journey – from patient access, to care coordination & management, and beyond. The results are removing the potholes in the patient journey, thereby bringing care providers closer to their patients and improving outcomes.
How has LinkLive built trust with the most
high-stakes industries in the world?
We pushed hard for a HiTRUST r2 Certification.
The HiTRUST Risk-based, 2-year (r2) Certification is the highest bar for compliance and security there is.
This comprehensive approach to risk management & regulatory compliance normalizes security & privacy standards like HIPAA, ISO2700, NIST, and PCI.
We want to ensure the safety & protection of our customer’s data. Our goal is constant future-proof status. As such, security is our priority, not an afterthought.
Security is in our DNA.
Since our inception, we’ve had a Security-First mindset. In over 20 years, none of our clients have experienced any security or compliance issues with the LinkLive platform.
We own the architecture of our technology.
Unlike some of our competitors, we own the rails we run on. We own 100% of our tech stack. Integrations aside, we utilize no plugins and no third parties. Everything is built by LinkLive engineers.
We’ve proven ourselves time and time again.
We’ve been doing this for 20+ years – without a single breach. As a leader in cloud-based, compliant messaging and communications, LinkLive was part of the 2021 ‘Hot Vendors in Artificial Intelligence’ list by Aragon Research. We were also shortlisted for the 2022 APPEALIE SaaS + Software Awards. We were recognized by Celent, a market research leader in the SaaS industry across the financial services industry. Their research concluded that LinkLive is the most complete customer engagement platform for financial institutions.
LinkLive by the Numbers
20+
years of successful product delivery.
750+
organizations rely on LinkLive.
1bn+
secured customer sessions to date.
10+
years as a customer engagement leader.
30m
patients served by our healthcare platform.
80m+
digital banking users served.
We pride ourselves on our compliance
and security certifications
