Overview
Established in 2000, Bank of Oak Ridge is a community bank dedicated to delivering ”Spectacularly Local” banking. With Triad locations in Oak Ridge, Greensboro and Summerfield, North Carolina, they focus on providing personalized, convenient banking services close to home and work.
LinkLive Resolution
Bank of Oak Ridge selected LinkLive Banking as one provider to build their communications strategy. All incoming calls are routed to the appropriate resource with LinkLive across branch locations, remote, and corporate offices. The bank has plans to add chat and video banking in the near future.
Result
Secure cloud-based
contact center
Reduction in number of systems in communication strategy
Real-time insight to
contact center data