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LinkLive for Healthcare


LinkLive helps healthcare organizations deliver more connected patient experiences through secure, HIPAA-aligned communication and AI-Enabled workflows that streamline access, coordination, and care delivery.

Digital Patient Access
Create a simple, secure way for patients to connect with care.
LinkLive supports intake, scheduling, and questions through secure messaging, voice, and video visits built directly into digital experiences. AI-Enabled virtual assistants help guide patients to the right care while reducing manual work.
Scheduling is simplified through online appointment tools, with EHR integrations helping keep information connected and compliant.

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Secure Digital Banking

Fraud and Service Intelligence

Accelerated Patient Transfers
Move patients to the right level of care faster through secure coordination.
Teams connect quickly using secure messaging, voice, and video collaboration. Critical documentation can be shared through secure file exchange, helping reduce delays.
AI-Enabled workflow routing helps urgent cases reach the right specialists quickly. Collaboration tools and EHR integrations support faster decisions and smoother handoffs.

Purpose Built for Regulated Industries

Secure Care Team Communication
Help care teams stay connected across departments, locations, and care settings.
LinkLive enables communication through secure messaging, voice, and video. Teams can also share documents through encrypted file sharing while keeping conversations connected.
AI-Enabled insights from real-time guidance help teams respond quickly. Mobile communication keeps staff connected wherever care happens.

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Coordinated Care Operations
Connect care teams, systems, and workflows through secure communication and AI-Enabled coordination that reduces delays and improves continuity of care.

Keep care teams aligned throughout the patient journey.

Teams communicate through secure messaging and collaborate using team collaboration tools. Patient information can be shared through secure file transfer to support coordinated decisions.

AI-Enabled insights from real-time guidance and EHR integrations help teams act quickly with the right context.

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Reduce manual work by connecting communication directly with clinical systems.

Teams can automate processes using workflow integrations and maintain visibility across the care journey. Secure messaging keeps communication connected as care progresses.

Insights from analytics tools help teams identify delays and improve efficiency over time.

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Simplify referral and intake processes while improving visibility across patient pathways.

Teams receive documentation through secure file sharing and communicate with partners through secure messaging. Intelligent routing helps ensure requests reach the right teams faster.

EHR integrations help maintain continuity, while analytics insights support ongoing improvement.

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Proven Results in Healthcare
Fairview Health Services improved patient transfer speed and care coordination by replacing an outdated system with LinkLive’s secure, real-time collaboration platform.
The organization reduced call wait times, answered 80% of calls within 15 seconds, and lowered abandonment rates to under 1%, helping ensure critically ill patients reach the right level of care faster.

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