Contact Center1 MIN READ
A marquee is the line of text or graphics that scrolls across the header area at the top of the screen and a contact center is a software application that employs the use of multiple agents in a single location to handle multiple incoming telephone calls at once, with all agents sharing a single call center queue. Marquee messages are part of an automated voice response system.
COVID’s Impact on the Nursing Shortage Crisis
Looking Back: How Today’s Nursing Shortage Crisis Came to Be
Reinventing the Contact Center Customer Experience
The Impact of the Nursing Shortage in Hospitals Today