Use a current, secure platform with pre-built workflows, delivering impressive outcomes.
Agents seamlessly support customers though integration.
Manage contact center securely, compliantly, optimally.
LinkLive integration elevates service, boosts productivity.
Utilize top tools, enhance performance, efficiency.
Get the elegant, frictionless solution you need to deliver optimal CX.
Equip your agents with the features they need to deliver optimal CX.
Unlock compliant communications for on-the-go professionals in dynamic fields.
Give supervisors what they need to thrive.
Onboard a platform tailor-made to handle modern enterprise users.
Administrators can leverage modern solutions and features.
Secure, HIPAA-compliant communications combined with AI-powered patient outcomes improvement.
Enable successful customer journeys through consistent and personalized service across all channels.
Address your customers most pressing needs with advanced contact center solutions.
Allow students, families and staff to communicate seamlessly.
Deliver on the highest customer expectations with most secure and compliant CCaaS available.
Help government agencies and departments better serve their communities.
Deepen your knowledge of enhancing customer experiences with our curated resources.
Stories about the future of digital engagement.
Discover how businesses like you use LinkLive to support and engage customers.
Discover ebooks, guides, and whitepapers full of insight.
Exploring topics and themes around modernizing customer experiences.
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First Call Resolution (FCR) is a strategy, process and metrics designed to measure whether all customers are able to speak to a human in the first call they place to the contact center, and complete the requirements within a single call.
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