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Blog
Contact Center
Calling Line Identity (CLI)

Contact Center1 MIN READ

Calling Line Identity (CLI)

November 7, 2020 By LinkLive

LinkLive
November 7, 2020

Related: Protecting Communications Data Amid Today’s Digital Transformation

In the contact center industry, the Calling Line Identity is received by its agents during call setup and provides identifying information about the customer to the agent.

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Related: Easily Communication-enable any website to Allow for Secure Customer Connection

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