Automatic/Auto Dialer

Related: Easily Communication-Enable Any Website to Allow for Easy Customer Connection

Automatic Dialer or Auto Dialer is the most common automation used in the contact center industry. An auto dialer is the heart of a telephone dialing system and automates an organization’s calling program. The auto dialer can automatically dial telephone numbers, play an audio prompt, and record a message when prompted by an agent.

Waste Not, Want Not: Automation’s Impact on Patient Engagement

Looking Back: How Today’s Nursing Shortage Crisis Came to Be

CCaaS: How it Started and Where it’s Going

Providing a Branch-Level Experience with Video Chat

For Patients, Convenience is King