Revation Systems is now LinkLive; hear from our founder. Learn More
Use a current, secure platform with pre-built workflows, delivering impressive outcomes.
Agents seamlessly support customers though integration.
Manage contact center securely, compliantly, optimally.
LinkLive integration elevates service, boosts productivity.
Utilize top tools, enhance performance, efficiency.
Get the elegant, frictionless solution you need to deliver optimal CX.
Equip your agents with the features they need to deliver optimal CX.
Unlock compliant communications for on-the-go professionals in dynamic fields.
Give supervisors what they need to thrive.
Onboard a platform tailor-made to handle modern enterprise users.
Administrators can leverage modern solutions and features.
Secure, HIPAA-compliant communications combined with AI-powered patient outcomes improvement.
Enable successful customer journeys through consistent and personalized service across all channels.
Address your customers most pressing needs with advanced contact center solutions.
Allow students, families and staff to communicate seamlessly.
Deliver on the highest customer expectations with most secure and compliant CCaaS available.
Help government agencies and departments better serve their communities.
Deepen your knowledge of enhancing customer experiences with our curated resources.
Stories about the future of digital engagement.
Discover how businesses like you use LinkLive to support and engage customers.
Discover ebooks, guides, and whitepapers full of insight.
Exploring topics and themes around modernizing customer experiences.
In contact center, average After-Call Work Time is the elapsed time between the end of a call and the agent’s return to the queue. The AWT is normally recorded by the ACD and reported on an hourly basis.
CCaaS: How it Started and Where it’s Going
Jack Henry 2022 Takeaways: Balancing human relationships with digital engagement
Looking Back: How Today’s Nursing Shortage Crisis Came to Be
Mobile Banking Trends, Benefits & Advantages
The Road to Recovery: Improving Patient Engagement
Experience how you can use LinkLive
to power secure customer engagement.