Chatbot IVA
Real-Time Translation
Support 75+ languages instantly with built-in AI translation that bridges language gaps effortlessly.
Knowledge Base Accuracy
Ensure responses are always aligned with your approved content, maintaining consistency and trust.
Secure Multimedia Support
Offer voice, video, file sharing, and co-browsing—all protected by HITRUST r2 certified infrastructure.
Effortless Agent Escalation
Transfer chats to live agents with full conversation history and language preferences preserved.
Why Organizations Choose Chatbot IVA
- 24/7 Personalized Support Instant, knowledge-driven responses improve service speed and customer satisfaction around the clock.
- Break Down Language Barriers AI-integrated translation makes it easy to serve a diverse audience—no extra multilingual staffing required.
- Accelerate First-Call Resolution Reduce call handling time by up to 60% and boost resolution rates by up to 80%, freeing agents for complex needs.
- Security You Can Trust Built on LinkLive’s HITRUST r2-certified platform for unmatched security, compliance, and peace of mind.
- Smarter Agent Escalations Agents pick up conversations with full context, saving time and making escalations smooth and effortless.
Purpose-Built for Regulated Industries
With over 1,100 financial and healthcare organizations served, LinkLive’s AI-Enabled Chatbot IVA is purpose-built for regulated industries where security, accuracy, and responsiveness are non-negotiable.
Deployed on a platform backed by HITRUST r2 certification, IVA delivers real-time multilingual support, smart escalation, and fully auditable conversations—all while protecting sensitive data and ensuring compliance at every touchpoint.
See Chatbot IVA in Action
Smarter, Faster Customer Support
Real-Time Language Translation
Discover the Benefits of Chatbot IVA
See how LinkLive’s AI-Enabled Chatbot IVA transforms customer service with real-time translation, knowledge-based accuracy, and seamless agent escalation. This brochure highlights how secure, personalized automation can improve efficiency and elevate customer experience across industries.