Chat, SMS, & Secure Mail
Unified Messaging Experience
Chat, SMS, and secure mail in one place—giving teams and customers a seamless way to connect.
AI Translation in 75+ Languages
Bridge language gaps instantly with built-in AI translation—no extra staffing required.
Certified Security & Compliance
HITRUST-certified encryption protects every message—keeping your organization and users safe.
Why 800+ Organizations Trust LinkLive Messaging
- Confident Conversations, Every Time End-to-end encryption and certified compliance (HIPAA, HITRUST, GDPR) protect every interaction.
- Simplified Messaging, Proven Results Unifying chat, SMS, and secure mail has reduced call volume by 27%, improved response times by 35%, and boosted first contact resolution by 41% with AI and human messaging.
- Reach Everyone, Every Way Support seamless transitions across chat, SMS, secure mail—and escalate to voice or video when needed.
- Speak Naturally, Support Seamlessly AI-powered translation helps agents support diverse populations by replying in their own language while customers see the message in theirs—delivering fast, accurate, and inclusive communication without language barriers.
Purpose-Built for Modern Communication
Customers expect convenience, speed, and trust. LinkLive’s messaging tools were built with all three in mind—so your teams can deliver support that’s not only faster and more flexible, but also fully secure and regulation-ready.
Certified with HITRUST and built for compliance, LinkLive empowers your organization to build stronger relationships through personalized, protected digital communication.
See Chat, SMS & Secure Mail in Action
Messaging That Moves with You
Communicate Securely, at Scale
Secure, AI-Enabled Chat for Smarter Support
Explore how LinkLive’s intelligent chat streamlines real-time support with AI assistance, end-to-end security, seamless system integration, and analytics-driven performance improvements—designed for healthcare, finance, public services, and beyond.