Over 600 banks and credit unions in the US are now leveraging LinkLive’s digital engagement platform, to offer a modern customer experience to their clients while enabling deeper customer engagement.
According to Statista, the momentum for consumers to embrace digital banking has continued unabated, jumping from 61.3 percent in 2018 to over 65 percent this year.
Likewise, Digital First‘s banking tracker found that 78 percent of American consumers now prefer to bank digitally over legacy systems; a transition the figures largely attribute to the worldwide pandemic.
As a result, financial institutions are working to keep up with consumer expectations by combining technology and the human touch to provide better customer experiences. Indicative of this trend, 180 of Revation’s 600-plus financial customers have signed on in the last 24 months alone.
Read the full write up at The Fintech Times.