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Contact Center1 MIN READ

Telephone Service Factor (TSF)

November 14, 2020 By LinkLive
  • LinkLive
  • November 14, 2020

Also known as a “telephone service factor” (TSF) or a ‘’Service Facility Charge’’, this charge is assessed on every call that every customer puts through. It may be noted that it applies to all voice calls. This fee is added regardless of whether the call is made by members of the business or by other external callers.

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