Contact Center1 MIN READ
Nuance voice platform (NVP)
Read More: Integrate with Popular Email and Directory Applications
Nuance voice platform (NVP) is call center technology for the cloud era. It lets you create customer service interactions that are fluid and responsive, using artificial intelligence (AI) and speech recognitions to analyze and act on call data. NVP integrates with your existing contact center platforms, managing intelligent dialogues, applying deep knowledge of your business alongside your team’s collective information expertise and introducing powerful automation.
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