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Contact Center1 MIN READ

Automatic Dialer (Auto Dialer)

November 14, 2020 By LinkLive
  • LinkLive
  • November 14, 2020

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Automatic Dialer or Auto Dialer is the most common automation used in the contact center industry. An auto dialer is the heart of a telephone dialing system and automates an organization’s calling program. The auto dialer can automatically dial telephone numbers, play an audio prompt, and record a message when prompted by an agent.

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