Rest, Recharge, + Repeat: Our Holiday Break + Support Info
A quick update on our holiday hours and how to get urgent support
As 2025 comes to a close, we want to take a moment to say thank you. At LinkLive, we’re incredibly grateful for your continued partnership and trust this past year. Whether you’ve just joined us or have been with us for years, we’re honored to support your secure communications every day.
We also believe in showing up as our best selves—and that means giving our team a chance to rest, recharge, and spend time with their loved ones. So, as we head into the holidays, here’s what you need to know.
❄️ Winter Break Schedule
Our offices will be closed for winter break from Wednesday, December 24, 2025 through Sunday, January 4, 2026. We’ll be back to normal business hours starting Monday, January 5, 2026.
🙋♀️ What This Means for You
We’re still here—just operating at lighter capacity:
- Urgent Issues? Tier 1 Support remains available for break/fix emergencies or system-wide outages. We’ll be monitoring for critical incidents and responding as needed.
- General Questions or Requests? Non-urgent tickets may take a little longer than usual. We’ll prioritize them when the full team returns in January.
- Need Help Now? Our Customer Success Center at LinkLive.app is available 24/7, packed with documentation, how-tos, and resources.
🚨 How to Reach Us for Urgent Support
If you run into something critical, here’s how to get help:
- Submit a ticket in the Support Portal and mark it as “URGENT”
- Email us at support@linklive.ai
- Call our urgent support line: +1 (952) 392-1831
From everyone here at LinkLive, thank you again for being part of our community. We’re looking forward to 2026 and all the secure, smart, and meaningful conversations ahead.
Wishing you a joyful holiday season and a Happy New Year!
