Call Center1 MIN READ
Power dialer is a software application that automatically dials and attempts to reach a sales lead in order to relay a sales message and move the lead down the funnel. Power dialer solutions can be used as part of contact center infrastructure or as stand alone systems.
COVID’s Impact on the Nursing Shortage Crisis
For Patients, Convenience is King
CCaaS: How it Started and Where it’s Going
The Road to Recovery: Improving Patient Engagement
Looking Back: How Today’s Nursing Shortage Crisis Came to Be