Call Center1 MIN READ
Envelope Scheduling
![](https://linklive.ai/wp-content/uploads/2022/08/Asset-Cover.png)
Envelope scheduling is a contact center scheduling methodology that addresses the fact that call volume changes over time. Most contact centers uses on-off or fixed shift for employees.
COVID’s Impact on the Nursing Shortage Crisis
Looking Back: How Today’s Nursing Shortage Crisis Came to Be
For Patients, Convenience is King