Putting AI to Work for Community-Based Support Centers
Practical Tools and Real Outcomes from the Field
Across the country, community-based support centers like 211s and 988s are being asked to do more with less. In this on-demand webinar, LinkLive’s Pat Reetz and Greg Bloom of Inform USA’s AI Task Force explore how AI-integrated communication tools can enhance caller experience, support staff, and boost efficiency—without disrupting your service model.
You’ll hear directly from organizations already using AI for chat, voice automation, and agent assistance. Plus, watch a live demo of LinkLive’s secure, all-in-one platform in action—including tools like Knowledge Base, Chatbot IVA, and Agent CoPilot.
Key Takeaways:
- How 211s and other I&R centers are using AI today
- Real-world outcomes from peer organizations
- Responsible ways to test and roll out AI
- Key insights from the Inform USA AI Task Force
- Live walkthrough of LinkLive’s AI-enabled tools
- Tips for getting started—no rip-and-replace required
Watch now to discover how AI can support your team and enhance human connection where it matters most.
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