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  • Healthcare
  • 5 MINS READ

Digital Bedside Manner: The Contact Center Agent’s Role in Delivering on Patient Experience

  • December 2, 2020
  • By Perry Price
  • Healthcare
  • 6 MINS READ

Is the Remote Work Environment Working for Healthcare Contact Center Agents?

  • November 4, 2020
  • By Perry Price
  • Healthcare
  • 6 MINS READ

Digital Communications: Four Strategies That Help Bridge the Nursing Shortage

  • October 5, 2020
  • By Charles Larsen
  • Healthcare
  • 5 MINS READ

Communications Technology: The Key to Curbing Staff Shortages

  • October 5, 2020
  • By Charles Larsen
  • Healthcare
  • 5 MINS READ

The Impact of the Nursing Shortage in Hospitals Today

  • October 5, 2020
  • By Charles Larsen
  • Healthcare
  • 5 MINS READ

COVID’s Impact on the Nursing Shortage Crisis

  • October 5, 2020
  • By Charles Larsen
  • Healthcare
  • 4 MINS READ

Patient Access Best Practices During & Beyond the Pandemic: Webinar Recap & Recording

  • August 26, 2020
  • By Pat Reetz
  • Healthcare
  • 5 MINS READ

How Two Healthcare Leaders Improved Both Quality of Care and Bottom Line Growth with Patient Transfer Services

  • June 15, 2020
  • By Perry Price
  • Healthcare
  • 5 MINS READ

Healthcare System Improves Patient Experience through Real-Time Data

  • July 17, 2019
  • By Perry Price
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